[Resolved]  Capital First — overdue charges

Address:Bangalore, Karnataka, 560042

Hi team

My name bharath kumar and i have purchased an vivo mobile in capital first emi but they have not deducted any amount from the first emi then i have contacted there customer they have told that we can pay our emi through paytm before the due date i have paid my payment before due but they have charged
Bank over due 1800 rs if i ask with there customer exicutive they are not providing proper solution
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Jun 3, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Apr 27, 2019
Updated by Jeevaboss
Mobile number [protected]
Verified Support
May 03, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concerns regarding EMI Payment.

We are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.

Assuring you of our best services always.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear User, we are concerned about your query. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.

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