[Resolved] Capital First — personal loans | |||||
I have taken a personal loan of 3 lacs with the tenure of 48 months from this company. I enabled auto debit in my bank account so that they can easily deduct the loan amount from my bank through ecs but now they are calling me again and again to make payment in cash or online. Infact they are forcing me to pay via cash or online. I don't know why. I have already faced one issue with some other finance company where i had to pay them my emi in cash and then there customer service called me that they haven't received my emi. Totally fraud. And they are threaten me that your cibil will impact or penalty have to pay if you don't pay emi on time. I want to say capital first, my money is in my account and you have to withdraw it from my account only. There is no other way i will give you the emi in any condition. Nd now stop irritating me by your rubbish calls. Was this information helpful? | |||||
Dec 14, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Nov 13, 2018 Capital First Customer Care's response Dear Mr. Mukesh, Greetings from Capital First! This is with reference to your concerns regarding collection follow up. We are concerned about your query. We request you to write to us at social.[protected]@capitalfirst.com with your contact number to address your concern. Regards, Capital First Limited | |||||
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This is with reference to your concerns regarding the charges.
Pursuant to our conversation, we would like to inform you that we have sent our final response your mail id.
Assuring you of our best services always.
Regards,
Capital First Limited