Capital First — refund pending since 30+ days

Address:560078

I have placed an order with flipkart on 31st jan'20 worth of rs.25539.

Since the price was high, i have canceled the order and i see that flipkart has processed the refund within there set timelines.

As i check from idfc first loans end i still see the adjustments are not done yet on this order. It's been more than 30 days and yet no proper response or solution is given so far.

Even on contacting customer support multiple times... Used to get the same answer as it will be resolved.

Need an urgent resolution on this.
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Capital First customer support has been notified about the posted complaint.
Mar 17, 2020
Updated by Lobo_thejas
I have not received any resolution so far from the concerned team.

This is how they are playing with the customers to note!
Complaint comments 

Comments

Dear Sir,
Further to our ongoing interactions, we trust our team has asked you to share certain documents at social.[protected]@idfcfirstbank.com to further process your request.
Team IDFC FIRST Bank
Lobo_thejas's [Complaint's author] reply, Mar 17, 2020
Details have been shared yet no update on this
My order filpkart cancel.EMI credit card refund my account. 36749/- please check clear loan. So mobile banking loan actived and due date on. Clear check load details

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