[Resolved] Capital First — Regarding giving me wrong information about my personal loan | |||||
Executive has given me a wrong information regarding rate of interest for my personal loan number 9094508. Moreover some other hidden charges are taken which was not informed in the starting of application. I have given a request for its cancellation but they are refusing it and saying that u can court or police what u can. Even though before disbursing the amount no call or any information or intimation given. If they called or informed i can cancelled it at earlier stage. Now they are saying you have to take it anyhow. Was this information helpful? | |||||
Jan 28, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Capital First Customer Care's response Dear Mr. Gupta, This is with reference to your concern regarding loan account 9094508 We tried contacting you on 98xxxxxx91, however, we were unable to connect with you. We are looking into the concerns raised by you and we would send the final response on your email address [protected]@glbitm.org (email id and mobile number masked for security reasons). Assuring you of our best services always. Regards, Capital First Limited | |||||
 2 Comments | |||||
Comments
My card number is 2131412 is not working. Please tell me the reason. My email No. [protected]@gmail.com.
Capital First Customer Care's response, Jan 3, 2017
Verified Support
Dear Mr. Swain,
This is with reference to your concerns regarding your loan account.
We tried contacting you on 775XXXX709, however, we were unable to connect with you .
We would send the final response on your email address hsxxxxx66@gmail.com (email id and mobile number masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your loan account.
We tried contacting you on 775XXXX709, however, we were unable to connect with you .
We would send the final response on your email address hsxxxxx66@gmail.com (email id and mobile number masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited
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My loan no 3352610
Mo no [protected]
Not receive my credit card
Please suggest
This is with reference to your concern regarding Easy buy card.
Pursuant to our conversation today, we have sent the final response on your email address prxxxxxxxxxxxxx@gmail.com (email id and mobile number masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited