[Resolved] Capital First — telecaller harassment | |||
As am the LOAN holder of capitalfirst an the LOAN number is 9794442 and I have paid my every month of EMI on before the date, as my back account is closed so i have paid emi through PAYTM and also paid using capital login id and once I got bounce charges and I paid that 400 bounce charges but still I got a notice from court saying that I didn't paid amount. I want my charges wave off... Every time am getting calls from that them and speaking ### and mentally harrasing me to pay the extra charges. I have submitted my bank statements for the proof and still they didn't solve my problem and I tried to explain the lady who called me from court and she's telling me to shut and keep the call. Their is no fault frm my end then why should I pay extra amount and is that the way she spoke to customers. Was this information helpful? | |||
Mar 8, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Feb 02, 2018 Capital First Customer Care's response Dear Ms. Priyanka, we tried contacting you on your mobile number 90XXXXXX78. However, we were unable to connect with you. We are working on your concern raised and we would send the final response on your email id [protected]@gmail.com (e-mail id masked for security reasons).
Verified Support Feb 05, 2018 Capital First Customer Care's response Dear Ms. Priyanka, we tried contacting you on your mobile number. However, we were unable to connect with you. We are working on your concern raised and we would send the final response on your email id [protected]@gmail.com (e-mail id masked for security reasons).
| |||
 2 Comments | |||
Comments
Am getting irritated by calls and I want my problem to be solved please help with me
Reply
Capital First Customer Care's response, Feb 2, 2018
Verified Support
Dear Ms. Priyanka, pursuant to our conversation today, however, we were unable to connect with you. We are working on your concern raised and we would send the final response on your email id priyaxxxxxxxx0171@gmail.com (e-mail id masked for security reasons).
Capital first people playing with me and mentally harassing me by calling everyday. How many times I should tell them I paid it, they will say we will work on it but I will be getting calls again and again... They are mentally torturing. Simply they have put 1500 and penalty and it will affect to my credit score also. Please help me am going mad
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769
View all Capital First contact information