[Resolved]  Capital First — Two wheeler emi regarding

Address:Lucknow, Uttar Pradesh, 226020

Sir,
On 5/04/2017 emi of rs 2397.00 for loan no. 9307293 has not debited because of insufficient balance in account.
On 10/04/2017 i have sufficient balance but still my two wheeler loan emi has not been debited by capital first.
Now the customer care is saying that you have fine doubled penalty as i have sufficient balance in my account. On 10th of april 2017. Pls debit the amount rs.2397 with penalty i. E. Rs. 2797.
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Jun 3, 2017
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Capital First Customer Care's response
Dear Mr. Ram,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited
Complaint comments 

Comments

I am talking loan in ur bank still today I didn't get my loan peppers and statement
My loan account no 7816895 Is it possible to send account statement in my email address [protected]@gmail.com.
Capital First Customer Care's response, May 3, 2017
Verified Support
Dear Mr. Udhan,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we have sent the final response on your email id kxxxxxxxxxx86@gmail.com ( email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited

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