[Resolved] Capital First — two wheeler loan/ complaint regarding no verification but false report submit | |||
Dear sir, Today the verification for my two wheeler loan CAS ID = [protected] done at office and resident. Mr.Kartik Tripathy called me at 1 pm and asked for the location and I explained regarding the location. We are waiting for him for 3 hr but he didn’t came. At 4 pm I called him and asked him why you not came for verification he confirmed has no time for it. He already submitted the report. How you accepted this. Now I got massage from you your representative didn’t find the location. The same address is on my Adhar card and passport but your representative not find. Kindly look into the matter. Warm Regards Sangram keshari Nayak Was this information helpful? | |||
Jul 16, 2018 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Jun 15, 2018 Capital First Customer Care's response Dear Mr. Sangram Nayak, This is with reference to your concerns regarding your loan application. We tried contacting you on [protected], however, we were unable to connect with you We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id. Assuring you of our best services always. Regards, Capital First Limited | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
965
Pending
0
Resolved
769
View all Capital First contact information
This is with reference to your concerns regarding your loan account.
We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited