[Resolved] Capital First — wrong commitment and harassment by customer care | |||
My self raghavendrareddy s m i have two wheeler loan account number:9693538. But i have some problem with my account called to customer care they giving wrong commitment and and herasment to me on updating my contact details and customer care people speaking as there wish i'd i provide correct details telling wrong and visit branch for updating contact details from my native place for mobile number updation need to go 350km. Recently my wife delivered baby boy and telling for noc also come to hyderabad. My son age-6months how can i go bike on my wife name telling the person only come. For financial crisis i sold bike now they insist for owner transfer and very worst service I am really desire that i never call to capital first customer care They not speak in polite manaer Was this information helpful? | |||
Aug 27, 2019 Complaint marked as Resolved Problem solved NOC received Capital First customer support has been notified about the posted complaint. Verified Support Aug 13, 2019 Capital First Customer Care's response SFDC Case ID 33363417, Dear Aishwarya, Please post below response to the customer. [protected][protected][protected] Dear Sir, Thank you for writing to us. This is with reference to your concern addressed to Consumer Board regarding regarding NOC, mobile number, Email ID updation and Customer Care towards loan account number 9693538.. We tried reaching you on the given number, however you were not reachable. Further, we would like to inform you that we have shared our response to your email id. We look forward for your support and co-operation in the interim. Assuring you best of our services. Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
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We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.
Regards,
Team IDFC FIRST Bank