Capital Honda India — unsatisfactory service/no action on complaint

Address:

600017

Car no. Tn 09 bq 6097, serviced, with a request to remove hissing noise in the steering, low mileage. My complaint no.1-[protected].
The vehicle was not washed and the vehicle was poor state on receiving after service, the sound in the steering continued to exist, ie no change. It appears that the vehicle was taken inside the workshop and sent it back to eye wash the customer.
After i complained to the capital honda, i received few message stating "we will update you on the status of same very soon." there after one mr jagdish phoned me and asked me the prob and he informed me to visit the workshop when i go that side.

Is it the punishment to give the vehicle for service?

Pl do needful.