[Resolved]  Capital Honda — Capital Honda Brio AT 2013 out of their delivery commitment

Address:

Chennai, Tamil Nadu

Sir / Madam,
We have booked our 2013 Honda Brio Automatic A/C car at Capital Honda Chenai on October 24 2012. We have asked our delivery to be on 3rd week of January 2013. The salesman committed that they can deliver the 2013 model even before the date or even Jan 1st of 2013.

When we asked for the schedule after we have arranged our finance in the first week of Jan 2013, we have been told that we won't be able to get the car on 23rd jan 2013 and they have also told that they can't tell me the schedule as and when it will arrive.

I have talked to the Vice president of Capital Honda and had been told that the Salesman has given a false commitment which he is aware that they usually do that for sales.

I asked the Vice President how can he say that the sales man usually give the false commitments for sales. When i asked for the schedule of car delivery then he said he cannot guarantee the schedule of delivery.

I have planned to gift the car to my husband during the fourth week and when i said that to the vice president then he said that he cannot value my sentimental or emotional feelings.

How could they give me a commitment and fail to fulfill that?

Please intervene in this situation and let me know how could i proceed further as i am feeling emotionally bad.

Thanks & Regards,

Sudha Govindan