Carrier Airconditioning & Refrigeration / Carrierindia.com — air condition supply defective

Address:

khandacolony Navi Mumbai, Raigad, Maharashtra, 410206

Hello team,

Recently on 11th mar, i bought a ac from vijay sales (Panvel branch) with following details

Item name:carrier ac durafresh (3 star, 2tn spl)

Scode: pnv013

Serial no: scai24i17500563

My registered mobile number is [protected] and the name on whom the product is being bought is mrs. Sudhira jha (My mother).

This product got delivered to my place yesterday and the technician visited for its installation today on 13th mar.

However, upon opening the packaging, the product was found to be defective with main power supply wire being corroded and panel board inside was missing too.

Its my sincere request (Read complaint) to your team to replace this piece with a new one immediately

I have already registered this complaint with your customer care team with complaint reference number m1903e130191.

Please mark this issue a highly critical one as i do not want an experience which tarnishes the brand image of a reputed company like vijay sales.

Kindly proceed with further action.

Regards,

Ashish jha

Contact number: [protected]/[protected]