Hyundai — tyre warranty

Address:

Chandigarh, Chandigarh

respected sir,
id like to bring to your kind notice that ive been a fair consumer of hyundai cars throughout my life..
and to my bad luck my this experience with any of the motor company has been realy wrse just beacuse of certain inefficient guys u have in the department
my concern is regarding the tyres..
i gt my i20 car with cho1at874 as reg num.. bought it from the wrst dealer ultimate chd indstrial area..
i gt this on may22 of this year..
nd immediately aftr i bought it the next mnth my front left wheel had a cut in it and god knws how many times i had to visit to get it replaced i ws cmpletely harrased nd got to knw that why maruti and honda stilll stands the first,
hyundai just has the looks but no service
my tyre was though replaced but then a mnth later that is exctly 2 mnths ltr i started facing problm in the frnt two tyres again..
a person buys a diesle car coz his running on road is too much..
i gt this issue in report to the company in the starting but no one in the departmnt was there to listen to me.
no paper work was done so that they dont face ny problems..
but now ive a lot f pressure from family since the tyres are realy worn out and theres a risk of an accident
its jst been 3 mnths and tyre s are gone
the prblm strtd at 3000 kms wen i brought this into the ultimate service departmnts notice but no one cared..
ms.> aarti nd Mr mithilesh they both are on their own no one cares to serve the customer im like wandering in the service dept luking fr repective ppl to help me out.
a week bfore i ws too much engrossed in getting my mattr resolved that i went to ultimate to mr mithilesh nd aarti nd they bth dint even care to get the vehicle chckd neither they sugggested me nythng.. instead they were blaming me fr bad allignmnt
however this ws nt the case they did nt chck the allignmnt
i went to anodr dealer KLG fr getting alllignmnt done
they said theyd chck the suspension frst nd den they will chck allignmnt it ws a gr8 xposure there but then later on it trnd into vain
u knw wat happened there ws cmpletely shocking..
they did the suspension chck it ws all ok
they chck d allignmnt so that if its nt in place theyd make changes but then it was all ok
so then the area manager there inspected that tyres were worn out..
so he ws lyk that id now get hold f them to get my tyres changed so he refused to give the log of the allignmnt and denied that their machine ws nt ok nd they dnt want to do the allignmnt
i mean hw can such a high post person at klg say this
wen the allignmnt chck did happen in frnt f me nd ive the pic f the readings of the allignmnt bt he refused
i took the matter to klg owner
he suggested me to frst get hold [censored]ltimate hyundai cz i gt the car frm there
i informed the same to mr mithilesh nd he called me a day aftr..
i went there nd they were lyk k sir aapne allignmnt krake bhi to pic khichi ho skti hai
i mean wat the hell how can they acuse a customer..
im from a well behaved lawyer family and i was realy upset
i gave him the key and askd him to chck the allignmnt again
this ws the frst day wen this manager did chck my car fr faults nd came to a conclusion that allignmnt wasnt out it ws the camber wich was out
now coming to this
hw wud i as a consumer knw the prblm in my car.. i cn jst keep a chck on my allignmnt and all..nd despite chnging my one tyre they dint chck the prblm then they just chnged the tyre widout suggesting me fr fututre care..
its jst been 3 mnths i bought the car and i have a realy bad xperience wid ds dealer..
theyre jst blaming me now k sir apki car k 8000 km hoge ab vl nt help
nd theyre nt even gvng this in written
i mean i bought diesel car cz my running is high so ab jab unhone bat hi ni suni to km reading to bdegi hi
id realy be thankful if you look into the matter nd get bck to me on [protected]
i realy m being harrased
v have three i20's in our house bought frm ultimate chd.pkl nd klg
but this dealer ultimate chandigarh realy sucks
no one to listen aten the customer
adding to it mr khera and mr jamwal hum i contacted fr furthe help were so rude as if im nt a customer im a roadsider..
they r so out f their minds n nt willing to work..
kindly look into the matter
else il have to file a petition
i mean think ureself jst 3 mnths nd 8000 km done car bth the frnt tyres worn out
allignmnt in suspension in
so where's my fault
please do the needful so that hyundai doesnt loses its name...
i cntcted the customer care too mny atyms but they also dint even cared to arrange a call back.

coz if this doesnt happens me nd my fture generations wont be with hyundai nymore..
i had used maruti nd honda both and trust me their main aim is customer.. i mean their support and all is tremendous and dis hyundai dealer sucks big tym
cntct me on [protected]
ive the pic of klg allgnmnt reading and the voice recordng of manager denying the allignmnt records