[Resolved]  Hyundai i10 — scratches on car after pick and drop by service center

Address:

South Delhi, Delhi

SIR,
THIS IS TO BRING TO YOUR KIND NOTICE THAT ON[protected] I HAD SENT MY CAR NO DL 3C BZ 2863 FOR 1ST SERVICE IN THE B-24, OKHLA SERVICE CENTER AREA,PHASE-1 NEW DELHI 110020. IT WAS A PICK AND DROP FACILITY SO MR UMESH UPADHAI (ATTENDENT) MOBILE NO [protected] CAME TO OUR HOUSE NO 251 SEC 1 TYPE 3 SADIQ NAGAR NEW DELHI 110049..AT THAT TIME MY FATHER ACCOMPNAYED HIM TILL THE SERVICE CENTER AND WHEN HE REACHED THE SERVICE CENTER THE SERVICE CENTER PEOPLE TOLD THAT YOUR CAR WOULD BE DALEVERED AT YOUR HOME SO YOU GO HOME…
SO MY FATHER WENT HOME AND WHEN THE ATTENDENT BROUGHT THE CAR BACK WE FOUND THAT THERE WERE SCRATCHES ON THE BOTH LEFT DOORS OF OUR CAR AND WHEN WE ASKED HIM ABOUT THE SCRATCHES HE SAID THEY WERE OLD SCRATCHES AND I HAVE MADE A REPORT OF THAT AND I HAVE WRITTEN ON A REPORT THAT THERE WERE SCRATCHES WHEN I VISITED THE HOUSE AND YOU HAD SIGNED THAT REPORT. BUT NOTHING OF THAT SOUGHT HAPPENED.
SO WE WENT TO THE SERVICE CENTER TO SEE WHAT REPORT MR UMESH UAPDHAI HAD MADE AND WHERE DID WE SIGN?
SO WHEN WE REACHED THE SERVICE CENTER HE GAVE US A COPY OF PICK AND DROP FORM AND TOLD THAT ON A IMAGE MADE I HAVE WRITTEN ABOUT THE SCRATCHES BUT NOTHING OF THAT SOUGHT WAS WRITTEN AND NO WHERE WE HAVE SIGNED. I HAVE ENCLOSED THE COPY OF THAT SLIP AS UNDER…
WE HAD ALSO TALKED TO THE MANAGER MR MOHOMAD KHALID [protected]. SO HE SUGGESTED THAT YOU MAKE A FALSE FIR IN THE POLICE STATION AND TAKE THE CLAIM FROM THE INSURANCE COMPANY… I WOULD LIKE TO KNOW THAT IS THIS THE SERVICE OF THE SAMARA HAUNDAI… AND WOULD ALSO REWUEST YOU TO TAKE A STRICT ACTION ON THIS AND KINDLY GET OUR DAMAGE REPAIRED WHICH WAS DONE BY MR UMESH UPADHAI (SAMARA HAUNDAI ATTENDENT)
THANKING YOU
NEERAJ DEORA
ADVOCATE
MOBILE NO [protected]