[Resolved]  Toyota Etios Vd — service and huge money imposition SHODHA TOYOTA,HUBLI

Address:

Dharwad, Karnataka

My family bought a Etios VD model on listening to me,as i convinced them Toyota cars are quite efficient .Its been just 7 months and the vehicle is on its second service for 10000kms. There was a small accident where the front bumper slightly had a dent ,so we took the vehicle to the service station and then we were told to leave the vehicle for them to take a look.
They called us the after 2 days and told that they have to replace the radiator and condensor parts,my father was not convinced with this and we were told to pay for that,luckily we had a insurance of toyota and got around 50 percent claim on Rs.34000.
We were asked to take it back,they told everything is perfect and you wont face anymore problem.Just when we were driving back home from SHODHA TOYOTA HUBLI, noticed the indicator saying that the engine is being overheated(got to know the symbol after checking it on the manual provided).
We’d gone about 15kms from city towards bagalkot and then I stopped the vehicle and called them up.They asked us to come back and let them have a look.They did some checking and the worst thing was they couldn’t find the problem.Almost they took a week to fix the bumper and condensor,still they asked us to leave the vehicle again for some days and they let their experts have a look at it.
We took a bus back,Everyone was worried as this was the first family car,and its hasn’t been a year we bought it.I called them tomorrow to know what was he problem now,they were like still the search for the problem is going on sir,we will let you know asap.N when i called for the next time,they told that we suspect the problem is with the coolant as its not going through all the engine compartments.They never called me back to whats the progress with the problem,i gave their my email-id as they told they will be sending pictures of every processes you’re car gets to,they never did.Now when i call them, i was told the engine block has a small opening in its head and the amount to repair is going to around a one lac.We are worried about the car service seriously.I’m completely pissed off and my dad is thinking of going to consumers forum.
Now its been exactly 15days to today,our car is off the road and my dad gets to take the bus everyday.I had never ever thought that toyota had this kinda service,I myself a mechanical engineer student in bangalore.I visited your plant in bidadi and proposed my dad to go for toyota.
pls. Contact the people responsible for the service station,SHODHA TOYOTA HUBLI and let us know soon.Need your response regarding this.our car number is KA29M7518.Do maintian your Q service tag,just claiming never justifies it.
Rajiv simhasan
[protected]