[Resolved] Cars24 Services — after token given not delivery car or not refund not answering properly

Mehul patelsabhaya

from Surat, Gujarat

Address:

Surat, Gujarat

We deal used car Ciaz GJ19AF8888 from car24. We give tokan of Rs. 9440/- on car24 account by google pay. And book car.and also submit all documents who requiring RC transfer. After 4 day seller saying I’m not selling my car right now. Or car24’s sales person not answering call. We customer care but not properly answer only say your complaint note down. 7 day complete from deal now but not refund my tokan amount or not deliver car. I complain by mail by call but not solved my problems. I think this is fraud company. Car24 company cheated me. Please solve my problems

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May 16, 2020

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Dec 28, 2019

Updated by Mehul patelsabhaya i'm waiting for your reply...
please confirm either car delivery date or token refund date...

Verified Support

Apr 02, 2020

CARS24 Services Customer Care's response Hi Mehul Patel,

We apologize for the inconvenience caused to you.

We always strive to give our customers the best experience.

Your deal was completed already.

We have delivered the car to you.

For any further queries, feel free to reach out to us at [protected]@cars24.com

Regards,
CARS24 Support