[Resolved] Cars24 Services — car regs. no. hr12r 5657, deal with raghvendra singh employee code no 15690 | |
The manager Cars24 services pvt. Ltd. Gurgaon - 122002 Dear sir, Pls refer my deal for car hyundai verna as above subject. I paid the initial token amount of rs. 15000/- to purchase, vide transaction ref no’s[protected] and[protected]. It was done only on the basis of the information about car condition, on website. Unfortunately when i inspected the car physically at your yard at hub huda parking, gurgaon, the car is in much more worst condition then it explained on your website. As the amount was paid on the written condition and assurance to me, by your above said employee, that the advance is totally refundable in case of any discrepancies in deal on your part, which are clearly comparable. Now because of your unfair deal and conduct, i am left with only option to quit from this deal. I request you to kindly refund my initial amount of rs 15000/- immediately by transferring in to my acount as already submitted to same dealing person as above. I shall be thankful to you for your quick action. Regards, Adarsh sonker Ph. No. [protected] Was this information helpful? | |
Sep 8, 2019 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Aug 06, 2019 CARS24 Services Customer Care's response Hi! Sorry for the delayed response. We have shared your concern with the team. They will get in touch with you shortly.
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