[Resolved]  Cars24 Services — cars24 kolkata not releasing my last credit - sold car

Address:

Kolkata, West Bengal, 700129

Hi,

This is to bring to your notice that i sold my car in kolkata below office.

Spring fresh, the circle club, dhalipara, arjunpur, near haldirams,
Opposite charnock hospital,
Kolkata - 700136

When i did the deal on my first visit and always told the members (Mrs shakuntala) that i wont be available in kolkata and let me know before i leave kolkata if any pending task is remaining from my end. She clearly told that nothing is pending and i wont be required anymore. I had asked her and her team mate multiple times that i wont be available in kolkata is there any activities i need to be on, because i will be leaving kolkata. And her answer was i am not required any more.

And now i am being told to come down to kolkata or else my last credit of inr. 10, 000/- will be hold and not paid.

Can i ask what kind of customer service it is??? Why they did not tell me at
Beginning that cars24 wil not pay my last amount? Is this a joke?? And this is how cars24 cheat customer gulping the last amount in their own pocket???

Is this way cars24 take advantage of peoples money??? This was totally unexpected and a bad professionalism.

Please credit my last release of amount 10, 000/- inr and have a smooth transition with customer.

Thanks & regards,
Shikha roy