[Resolved] Cars24 Services — F6CL99 booking ID for Nissan Sentra 2018 | |||
I have booked Nissan Sentra 2018 on 27. 07.2021 I have paid 300 aed as booking fee... Next day I had road test... I liked the vehicle and I had paid token amount 1000 aed through the link send to my mail ID... Relationship manager texted me to send visa, emirates ID bank statement etc I have forwarded all document within 1 hr... After this there is no call or response from this relationship manager... I have called customer care number when enquired understood relation ship manager to whom I was dealing has left the company... Also I was informed that another relationship manager was assigned and he will be calling me... It's been three days I haven't received a call, also I have asked to refund all payments which I have done that also not done so far Was this information helpful? | |||
Sep 5, 2021 Complaint marked as Resolved CARS24 Services customer support has been notified about the posted complaint. Verified Support Aug 03, 2021 CARS24 Services Customer Care's response Hello, Hope you are doing well. We apologize for the inconvenience caused. Could you please share your detailed concern along with your contact details at [protected]@cars24.com, so we can look into the matter and assist you better? Thank you and have a good day ahead. Regards, CARS24 Team | |||
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I was willing to buy this car but I don't got the proper assistance on time even forwarding loan documents to bank.
Atlast I was asked to refund the amount