[Resolved]  Cars24 Services — loan foreclosure not received in bank

I sold my car No. DL-1CU-3850 in Pitampura Branch, Delhi and employee of yours assured me that my loan foreclosure amount 2, 94, 266 /- will be deposited by 14/06/19. Cars 24 is saying that they have deposited the amount. on contrary Axis bank is denying any such payment. my EMI has also been deducted today. Such an irresponsible and highly unprofessional services of cars 24 was not expected. Your branch is not even responding to my concerns. if my grievances are not addressed by tomorrow, I will take legal action against cars 24.
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May 10, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2020
CARS24 Services Customer Care's response
Hello Narender Swami Agrawat,

Apologies for the delayed response and for the inconvenience caused.

The loan amount was already been processed in your bank account.

We hope that your issue has been resolved.

Regards,
CARS24 Support
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