[Resolved] Cars24 Services — maruti ritz 2012 model offer price is too less compared to maruti true value

Junaid Ahmed Khan Advocate

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500016
Website:	cars24.in

I wanted to sell my maruti ritz car model 2012 which i bought from maruti true value for rs 415000/- when i wanted to sell it cars 24 valued it at rs.2.20, 000
It is absolutely unacceptable price and i felt humiliated and astonished at the way they calculated the value i will never go back to car24 again in my whole life that for sure and request the general public to be aware of such fraud companies who are fooling gullible people

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Mar 9, 2018

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

CARS24 Services Customer Care's response Hi Junaid,

We understand your frustration and would like to extend our heartfelt apologies for the same. However, we follow a uniform procedure for evaluating the price of the car which is homogeneous for every customer and takes into consideration the brand, current market demand and physical condition based on the tests of the evaluation. If you feel that any of those procedures were not followed correctly then please send us your appointment ID and branch details along with the issue(s) faced and we will certainly work on resolving those issues at the earliest. Thank you for sharing the same and for your understanding. Have a great day!

Sriram | CARS24.com