[Resolved]  Cars24 Services — pending services/things to be provided for dl13c5751-honda city.

Address:New Delhi, Delhi

I have purchased a honda city white color on 14.08.2018 @rs. 513000/- with registered no. Dl13c5751 from car24 branch vasant vihar. Some written commitments due to some irregularities in the car at the time of purchasing was given but the same not fulfilled and made me harassed by not responding even my phone calls even after paid all cost of the car, then i visit ur vasanth vihar branch again than i was given following written commitment via email:

"key - will be provided to you by wednesday-05.09.18
2. Stereo reimbursement money equal to rs 3000/-will be compensated through rtgs/imps/neft subject to receiving the cancel cheque from mr shyam - by thursday-06.09.18.
3. We will provide the missing tool kit by 10.09.18 at customer address"

Key and stereo provided as above scheduled time but tool kit and car registration certificate (Rc) not handed over me even after pasts more than 1.5 month.
Mr. Ritesh and mr. Rizwan from ur marketing team committed all.
I experienced an unprofessional behaviour from car24, i have all things in written from ur side which has not been fulfilled. Now i am lodging this complaint here. If i will not get response of my complaint within a week, i will no option left to move to the hon'ble court.
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Nov 3, 2018
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2018
CARS24 Services Customer Care's response
Apologies for the issues caused. We're looking into the matter, and we will have this resolved asap.
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