[Resolved] Cars24 Services — rc not transferred on my name-hr28h9075

Rakesh Kumar

Address:

Gurgaon, Haryana, 122002

I bought Maruti ertiga thorugh maruti ertiga HR28H9075 through cars 24 in march2019,
Almost 6Months Now i ma driving car on first owner name only,
i have been challaned by traffic police as well as all orignal kept by cars24 for ownership transfer documents.
I am following with cars24 through call centre or email id but no solution till now. pl. help

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Sep 27, 2019

Complaint marked as Resolved

Cars24 has not taken any action till now and problem still existing The Common tag line cars24 used is " Hi! We have shared your details with the concerned team. They will get in touch with you shortly" but later nobody contact even cars24 team members didn't respond to my call or msg. At last i have to visit there office in udyog vihar, Gurgaon on 08/09/2019 and met with Shashank-9540496180, Ankit-07303594406, Ashish Ahuja-072176687400 and they assured my the issue will be resolved in 07-10days and now no are silent. Almost 07months now i am facing traffic challans due to original RC unavilability. Why should i bear the challans due to delay in cars24.

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Aug 19, 2019

CARS24 Services Customer Care's response Hi! We have shared your details with the concerned team. They will get in touch with you shortly.

Sep 27, 2019

Updated by Rakesh Kumar Hello,

Your have written a common tag line line which i am getting from cars24 staff almost everytime except solution.

I am following up with cars24 team since March2019 but till now only fake assurance
Name of Cars24 Team Members- Ankit, Shashank, Ashish Ahuja and others but till now RC transfer documents are pending and i am driving with duplicate copies and i am also bearing traffic challans due to original RC unavilability. Why should i bear the challans due to delay in cars24.