[Resolved] Cars24 Services — received accidental car from cars24

2 Reviews
Gurgaon, Gurugram, Haryana, India
 mmanojjain on Mar 17, 2019
I have purchased a renault kwid car from cars24.com on 16th march 2019. As per the car condition and as per renault service center executives the car is accidentally damaged and repaired outside. The work done from outside in the car - welding, denting, penting, dashboard replacement, excel damage etc. As of now the car is in service center and the cost of repair, they told me is 50000 rs.
I don’t want to keep this car with me now.

I need your help in this regards.

The details are-
Car - renault kwid
Model - 2016 white
Registration no - hr51bv9966
Token date - 16th march 2019
Delivery date - 16th march 2019
Listed in website - 23rd feb 2019
First time seen in website - 15th march 2019
Mob no of buyer - [protected]
Your full name - manoj jain
Contact number - [protected]
Location - gurgaon
Query/concern - recieved accidental car on 16 th march 2019
Complaint marked as Resolved Apr 20, 2019

Complaint Status

[Mar 17, 2019] CARS24 Services customer support has been notified about the posted complaint.
Verified Support
CARS24 Services Customer Care's response, Mar 18, 2019
Hi! We received your query on Social Media as well, and we've already shared it with the team. They will be getting in touch with you regarding the same. :)
Complaint comments  1 Comment     Updated: Share0Tweet0


These Car 24 sales team keep calling me everyday that's okay but the idiot don't know how to talk with customers.
I already made complaint with Car24 couple of times but no one bothered to work on my request...
CARS24 Services Customer Care's response, Mar 22, 2019
Verified Support

Apologies for the calls, Rishi. Could you please share your contact number so I could add it to the no-call list?

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    Cars24 Services - received accidental car from cars24