[Resolved]  Cars24 Services — recent violations made by the new buyer (third party) of my sold car to cars24

I am writing this complaint to intimate you regarding the recent violations made by the new buyer (Third party) on the car which i (First hand seller) sold to cars24.

I sold my car (Details mentioned below) to cars24 on 7th february 2020.
However, i recently got an letter on my email stating ' traffic violation' from delhi traffic police.

1. Red light jumping on 28th march 2020 at 08.55.33 (Hours, minutes, sec)
2. Red light jumping on 29th march 2020 at 08.17.05
3. Violating stop line on 29th march 2020 at 07.51.40
4. Red light jumping on 17th april 2020 at 11.44.44
5. Red light jumping on 17th april 2020 at 12.03.10

Let me know the following:
1. Firstly, the rc transfer should have been taken place in the month of february 2020. Why was there a delay in the process?

Noc was given to cars24 by the bank in the second week of february itself. Why haven't cars24 dealt with this initially?

The main concern here is "if the new buyer (Third party) does any criminal offence, and the car"s rc is on my name, then i would liable. However, as per the contract between the first hand seller (Anuja bali) and cars24 states that first hand seller is insured under cpp (Customer protection policy act) upto 10 lakhs.
The reason for selling to cars24 was because of its goodwill in the market. Please dont make me regret my decision. Therefore, i would request you to please let the third party (New buyer) know that till the time rc does not get transferred, he/she has implied responsibility and take due diligence while driving.

Also, let the third party know that he is liable to pay all the amount pertaining to all five e-challans. Since i havent been disclosed the details of the third party (New buyer), i suppose, my point of contact is cars24.

I would request you to take this seriously as non - compliance would lead to further court proceedings and unnecessary would tarnish the goodwill for cars 24.

Due to covid-19 lockdowm, i am unable to be have an face to face interaction with cars24 at the nearest branch. Would appreciate your help over the emails.