[Resolved]  Cars24 Services — regarding rc transfer deposit

Address:560085

I have purchased honda civic car through cars24
While purchasing the the car the executive have cheated me and taken both the seller n buyer commission from me..
Later i had been to rc transfer process
Cars24 took 1500rs as rc deposit after my rc transfer also they have not returned my money.
And due to some signature miss matchin rto as per car's 24 executive instructions i have paid 1100rs, and they told me that the extra paid amount will be given by cars24.
Till now none of my problems has resolved.
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Apr 24, 2020
Complaint marked as Resolved 
CARS24 Services customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2020
CARS24 Services Customer Care's response
Hi Vinay!

We are extremely sorry to hear about your experience with CARS24.

We always aim to give the best experience to our customers.

Please help us with your contact details at [protected]@cars24.com so we can get you in touch with our team and resolve your concern on priority.

We are always looking to make your experience better with us.

Regards,
CARS24 Support
Complaint comments 

Comments

Hi . the application no is Dl 200128×3490660 dt 28 Jan 2020.
It has already been more than 2 months and yet registration has not been changed nor there has been any progress.
I have even deposited my old RC .
Please assist or atleast tell me a way to resolve this querry.

CARS24 Services Customer Care's response, Apr 7, 2020
Verified Support
Hello Andy!

We apologize for the inconvenience caused and for the kind of experience you had with our services.

We request you to please share your registered mobile number/ appointment ID at [email protected], so we can look into the matter and get you in touch with our team.

We are always looking to make your experience better with us.

Regards,
CARS24 Support

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