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Cars24 Services — Sold Honda City but While Delivery they changed the price .

Dear Sir, Myself Puneesh Kochhar owner of Honda City Diesel 2014 Model (Km 60870).
DL 4C AW 1305
Sir I Went to Sell my Honda On 22/2/2021 to Phera Gari Cars 24 around 1.30 pm got a Value estimated 4, 54, 000/ after Deduction of insurance and Com. 4, 41563/ was Final which I agreed . Tokan 1000/ given .
Sir After 3 Days 25/2/2021 when I went for Delivery All Papers Signed R.C given while Submitting the Documents The In charge said it is Wrongly Checked there is No Sunroof it was a Wrong inspection by them .
I Came Back all Paper and RC is still with them, I called next Day 26/2/2021 got a Silly answer that now the Value estimated is 4, 30/ approx. I mean what is this, I have Got a Tokan from Cars 24 at certain amount Now in 3 Days they have changed .
Who is Responsible for This I have Given 5000/ as tokan to a Dealer on 24/2/2021 buy a Second hand Creata he is waiting for the payment . I will not get the Money Back .
This is Not My Fault I have Waisted my Time 2 Hr visited 3 Times and Given 5000/ to buy other car want you to Pls compensate and pay me as it is not a Joke I have Committed and told my Friend and Cousin that I am Buying other car Now I am Felling Bad it will be Joke .
Pls Refund all Signed paper my RC and The amount which I have Given Further asap . Sharing the Document pls take this on Priority as I Don't want to take it Further .

Regards
Puneesh Kochhar
Sold Honda City but While Delivery they changed the price .
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Mar 01, 2021

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CARS24 Services customer support has been notified about the posted complaint.
Mar 01, 2021
Updated by Puneesh Kochhar
Dear Sir, Myself Puneesh Kochhar owner of Honda City Diesel 2014 Model (Km 60870).
DL 4C AW 1305
Sir I Went to Sell my Honda On 22/2/2021 to Phera Gari Cars 24 around 1.30 pm got a Value estimated 4, 54, 000/ after Deduction of insurance and Com. 4, 41563/ was Final which I agreed . Tokan 1000/ given .
Sir After 3 Days 25/2/2021 when I went for Delivery All Papers Signed R.C given while Submitting the Documents The In charge said it is Wrongly Checked there is No Sunroof it was a Wrong inspection by them .
I Came Back all Paper and RC is still with them, I called next Day 26/2/2021 got a Silly answer that now the Value estimated is 4, 30/ approx. I mean what is this, I have Got a Tokan from Cars 24 at certain amount Now in 3 Days they have changed .
Who is Responsible for This I have Given 5000/ as tokan to a Dealer on 24/2/2021 buy a Second hand Creata he is waiting for the payment . I will not get the Money Back .
This is Not My Fault I have Waisted my Time 2 Hr visited 3 Times and Given 5000/ to buy other car want you to Pls compensate and pay me as it is not a Joke I have Committed and told my Friend and Cousin that I am Buying other car Now I am Felling Bad it will be Joke .
Pls Refund all Signed paper my RC and The amount which I have Given Further asap . Sharing the Document pls take this on Priority as I Don't want to take it Further .

Regards
Puneesh Kochhar
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