[Resolved] Cars24 Services — the company didn't transfer the ownership of the car after 4 month of sale.

Vijarania

from Gurgaon, Haryana

Address:	Gurgaon, Haryana
Website:	www.cars24.com

My appointment id is [protected].

On dated 06, june 2017. I sold my car at cars24, indian oil filling station, golf course extension road, sector 62, gurgaon, haryana 122102,

You give me information at the time of car sale that, car24 policy is that the ownership of car shall be transfer with in three month.

But four month has been completed, car is still in my name and no step taken by car24 for transfer of ownership of that car.

Many time i call your number[protected], they say that car24 will provide you information with in 48 hours, but i did no receive any call yet from car24.

Thereby u advised that give me car status and transfer car ownership, as soon as possible, otherwise i will take legal help regarding this.

Thanks

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Nov 26, 2017

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

CARS24 Services Customer Care's response Hi,

It’s deeply concerning for us to know about this inconvenience this has caused. Kindly accept our sincere apologies for the trouble and experience. We will share your concern with our team and would get back to you with an update on the status of the ownership transfer process. Be assured, we will resolve this and all we seek is your patience and understanding. Kindly bear with us.

Neha | CARS24.com