[Resolved] Cars24 Services — too much delay in getting car chassis plate (~ 7 months)

anilvora

from Gurgaon, Haryana

Address:

Mumbai, Mumbai City, Maharashtra, 400101

Appointment id [protected]. Have sold hyundai accent 2003 model in july 2018 & rc ownership transfer email also received in aug-2018. Since than no phone calls from their team weather chassis number plate arrived or not. When visited personal twice (Feb-2019) in thakur complex, kandivali east, mumbai, they have misplaced somewhere and unable to locate the some. Even repeated email complain in feb-2019 has not resolved the matter. Realities are different then highlighted good on tv channels.

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Apr 4, 2019

Complaint marked as Resolved

CARS24 Services customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

CARS24 Services Customer Care's response Hi Anil! Apologies for the issues caused. Could you please share your appointment ID so I could look into this?

Feb 28, 2019

Updated by anilvora Dated 22 July 2018
Dear Anil Dvora
Appointment ID [protected]
Car Year & Model 2003 ACCENT
Please refer to the below mentioned table for detailed information about the calculation of the price of your vehicle.
BREAKUP OF FINAL QUOTE / OFFER PRICE FOR REG. NO. - MH03S5146
Particulars Amount (INR) Remarks (For others only)
Final Quote / Offer Price (A) 21000.00
Reimbursement / Deduction (B)
Charges (C)
Service Charges 1000.00
Instant Payment Charges 1000.00
Net Payable Amount (A-B-C) 19000.00
Net Payable Amount (Detailed Particulars)
Particulars Amount (INR) Remarks (For others only)
Token 1000.00
Delivery 18000.00

Verified Support

Mar 01, 2019

CARS24 Services Customer Care's response Thank you for sharing the details. I've shared it with the team, and you will receive formal communication for the same soon.

Mar 01, 2019

Updated by anilvora Hope to receive reply soon