Cashbackkart — refund my amount

Address:

Paluvayi post, Rentachintala M.D, Guntur D.t, Guntur, Andhra Pradesh, 522421

Subject: refund amt.
My name: peddoju rajkumar
My city: macherla
My state: andhra pradesh
My complaint against: cashbackkart
Complaint category: online shopping
Claim amount (Approx.): 599
My complaint description:
I ordered for a samsung fone e1200 on 30/04/2019, i received a used and another company mobile, so i want not this fone, i want my refund amt 599/ /. Request to you that please return my fund,

My upi id : [protected]@oksbi

Hello guys
I had been waiting for your replay since weeks.. Please do the needful.. Your product is not working and also its not the item which i had ordered. So i would like to get a positive answer to my complaint.. Will; you replace my order with right product or please take it back and refund my money. If this both cannot be served i will have to file complaint in consumer court.. Please consider it serious...