[Resolved]  Cashe — Loan approved but amount not disbursed

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 5 working day still your cashe support team send me the same email again & again.

CLN#5966062
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Jun 2, 2023
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
May 02, 2023
CASHe Customer Care's response
Dear Vedant,
`
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

Thank You,
CASHe Support Team
Complaint comments 

Comments

CLN# 16479591

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

Its been 5 days now but till now its not done yet as I previously forclosure the amount but why its getting delayed and no proper response of emails

Please help me with my disbursal, as its my 2 loan @1 it was in efficient way but now its not in a proper way,

After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 5 working day still your cashe support team sen

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding. [protected]@gmail.com

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.still not b credited in my account ID#10030728

Hi

I have been a active customer of cashe since 4 years and I have closed all my previous loans within tenure and whenever I needed a loan cashe was best loan app but it has gone bad to worse ...I have applied on 5 dec 2023 and still amount not disbursed to my account post approval also...after several mails to cashe team for disbursement but they just reply with same auto generated mail for Every query... attached reply for reference

This is really annoying and disappointing service from a RBI registered NBFC...they don't even have a proper customer support rather than mail..and WhatsApp service also very pathetic..

CLN no- CLN655822

CLN#3943497
After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

This is a crime emi plan already started

its already been more then 5 working day still your cashe support team send me the same email again & again.

#CLN18955673

Despite raising 3 to 4 tickets, I received the same auto-generated resolution stating that the loan is approved and pending with my bank. If you cannot process the loan amount, please communicate that instead of keeping people waiting for weeks with no resolution.
After repeated of email my problem is yet to be solved and i get the same reply from them.{e would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.}

this is pathetic.

its already been more then 5 working day still your cashe support team send me the same email again & again.

Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.
this is pathetic.

its already been more then 5 working day still your cashe support team send me the same email again & again.

hks1286's reply, Feb 17, 2024
Hi is this resolved as i am facing same issue.
Hi Cashe,
My loan is approved on 02 Feb 2024. I have not received the loan amount yet. I have sent multiple emails to the support and got only one response stating that there is some technical issue at bank’s end. The ETR was given 5 working days that is also completed yesterday. I have raised 2 more tickets but still did not receive any response on that. Please process the amount soon as I am in a medical emergency and need to run here and there for funds.
CLN: 4059843

Hi CASHe loan not yet disbursed it’s more than 10 days very pathetic loan id 4126352
It's been almost a month where the loan has been approved but not disbursed. Can anyone provide a timeline or give an update by when the amount will be credited. I am chasing for a month but only getting automated response.

Loan ID : 4186153

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