[Resolved]  Cashe — Loan Approved But not Disbursed

Address: 5th Floor, Paville House, Twin Tower Ln, Prabhadevi, Mumbai, Maharashtra 400025
Website: www.cashe.co.in

I got an approved loan from Cashe of 20000 Rs. Its been 7 days since the approval and i have not the received the amount yet in my bank account.

I contacted the customer support but every time I get an automated message that the loan is approved but there is a technical glitch from bank's end and the amount will be credited in 5 working days.

I also tweeted about the issue wherein again i received an automated message the the funds shall be credited in 24-48 hours. Still it didn't happen.

I contacted the Grievance officer, but the number was invalid.

I have been a regular user of the app and have taken loan for 6-8 times and have also paid each of them well before the due dates.

This time I have been in urgent needs and the amount is stuck for so long.

There is no where I can go to seek an update. I request for immediate help and resolvent of the issue.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Feb 1, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Verified Support
Dec 23, 2023
CASHe Customer Care's response
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team
Mar 06, 2024
Updated by Ayush2530
Amount Credited on 23 DEc
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    CASHe
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    36%
    Complaints
    2686
    Pending
    945
    Resolved
    702
    CASHe Phone
    +91 22 6213 5649
    CASHe Address
    5th Floor, Paville House, Twin Towers Lane, Prabhadevi, Mumbai, Maharashtra, India - 400025
    View all CASHe contact information