[Resolved] Cashe — Loan Approved but still not disbursed after 13 days

[Resolved] Cashe — Loan Approved but still not disbursed after 13 days

A Amit Saurav 1989 Mar 13, 2024 Mar 26, 2024 This thread was updated on Mar 26, 2024

My cashe CLN number is 13644219, I got an offer to clos my pending emis on 29th Feb 2024 and my new approved credit line get updated to 330000, then I applied loan on 1st March which got processed on same day but even after 13 days the same have been showing as disbursal in process, I needed it for urgent requirement and now my emergency funds have been almost exhausted, kindly help to process it at the earliest, have raised multiple tickets and sent mails to receive only a stereotypical reply. +3 photos Was this information helpful? No (0) Yes (0)
Apr 30, 2024 Complaint marked as Resolved CASHe customer support has been notified about the posted complaint. Verified Support Mar 13, 2024 CASHe Customer Care's response Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request. Best, CASHe Team Mar 14, 2024 Updated by Amit Saurav 1989 Can I have a tentative date of disbursal, it gave been almost 14 days now ! Mar 14, 2024 Updated by Amit Saurav 1989 Hi Just now my loan application have been rejected, this is really frustrating, first you asked to pay the outstanding amount, upgraded the credit limit and then after 13 days of loan processing you rejected the loan, I am not at all happy with your process. Verified Support Mar 14, 2024 CASHe Customer Care's response Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request. Best, CASHe Team Mar 14, 2024 Updated by Amit Saurav 1989 Hi Team, The request have failed again, I am done with your app kindly help with NOC of my previous closed loan and share confirmation of my eNach cancellation, I want the same within 2 days timeframe post which the complaint will be visible in consumer court and I will also insure to pull RBI Ombudsman here, enough of harrassing the customer. Note - Kindly consider this mail as an evidence of my previous communication and the same will be used for any legal action in future. Verified Support Mar 15, 2024 CASHe Customer Care's response We have forwarded your concern to the relevant department and we will get back to you at the earliest. Best CASHe Team Mar 22, 2024 Updated by Amit Saurav 1989 I have been asked by one of your executive to apply loan again now it is again in the same loop ! Verified Support Mar 26, 2024 CASHe Customer Care's response We have forwarded your concern to the relevant department and we will get back to you at the earliest. Best CASHe Team
Add a Comment	Share
Submit Close