Cashe — Payment not done to irctc and not booked the ticket

Address:

Kerala - 689584

Booked the ticket in irctc and choose cashe option. They deducted the money from the cashe credit limit and the ticket is not booked. after booking the page asked to sign virtually with the Aadhar, which I did and entered the otp also. The document shows all green tick after entering the otp from the Aadhar registered mobile number which means they made to sign the contact. But there is no email or message I I have received.

- Date of Incident - May 2, 2023

Desirable solution is to cancel the transaction and refund the amount to cashe credit limit and close this cashe account of mine. I never want to use it.