CC Avenue — payment deducted from bank but not confirmed by seller

Address:	New Delhi, Delhi, 110002
Website:	www.libertyonlineshoes.com

I have placed an order on libertyshoesonline.com for Healer shoes, size 9/43. Payment was made from my SBI account through UPI ref no is [protected] for Rs 2659.00 on[protected] at 11.37.02 am.

Money transferred through UPI to CCAvenues.
Transaction ID: OMK22346e4f1ea5252

Order, however, is not confirmed by Libertyshoesonline.com and stated that payment has not been received by them. However, the amount has been deducted from my account.

I lodged complaint with seller M/s Liberty shoes as well as CC Avenue at website and email. But my amount is not refunded or my order confirmed.

I request to refund my payment.

Harpreet Singh
602, Block A
Central Govt residential Complex,
DDU marg, Minto Road,
New Delhi -110002
Mob no [protected]
[protected]@gmail.com