[Resolved] Cinepolis India — About restrictions on Food for Pregnant women

cherry11186

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500056
Website:	Cinepolis

I booked ticket for movie Cars 3 show time at June 18_2017 evening 5.30.
As my wife was pregnant, upon doctor's insist I had to carry food for her which was just a chips packet and a biscuit packet.

But the staff at your branch CCPL Malkajgiri was so horrifyingly rude enough that despite me explaining the situation they reluctantly objecting me and all of them as a group were stopping me n my wife not to carry outside food.

I just can't understand how senseless can an organization like cinepolis can be so blind in framing policies and implementing ruthlessly.

I need contact details of head of the cinepolis Hyderabad, else I would be taking this issue further seriously.

The staff was name Sharath. I need a call from Cinepolis and speak regarding this issue.

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Aug 4, 2017

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Jun 20, 2017

Cinepolis India Customer Care's response Dear Customer (cherry11186),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you.

Regards,
Team Cinepolis.

Verified Support

Jul 02, 2017

Cinepolis India Customer Care's response Dear Customer (cherry11186),

We're still awaiting the requisite details to help with your concern. In case your concern is still not resolved, please share your contact number or email ID at [protected]@cinepolis.com so that we may assist you.

Regards,
Team Cinepolis.

Jul 07, 2017

Updated by cherry11186 My Contact details: [protected] (charan)
[protected]@gmail.com

Expecting to contact me ASAP...I did not get any mail from you guys, youve been updating the comments here, y cant drop a mail ?
Anyways please contact me ASAP, there are lot of people who are suffering for the same at the Cinepolis Malkajgiri branch, they are not even allowing food for small kids too apart from pregnant women. There are lots to discuss.