[Resolved] Cinepolis India — Account debited but tickets not issued

vipas76

from Chennai, Tamil Nadu

Address:	560005
Website:	www.cinepolisindia.com

I have booked the 2 movie tickets through cinepolis website for the movie show planned for 8th oct 2016, 7:00pm show.

My credit card account is debited, but i have not received any mail confirmation or sms towards the issue of tickets.

Please help resolve the issue - either send the tickets or refund my money.

[protected]@gmail.com
[protected]

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Oct 11, 2016

Complaint marked as Resolved

Resolved

Cinepolis India customer support has been notified about the posted complaint.

Oct 07, 2016

Updated by vipas76 Please Refund my money ASAP. Amount INR 434.36

It is very disappointing that we book the tickets for some pleasure with family and friends but with this time of experience it becomes bitter.
Earlier also I have the same bad experience from your website. It appears that most of your complaints are like related to refund of money, debiting twice, tickets not issued etc.
High time to change your software
Why don't you upgrade your software.

Oct 11, 2016

Updated by vipas76 Refund received, thxs