[Resolved]  Cinepolis India — amount debited but ticket confirmation not found by mail or sms

Address:Kolkata, West Bengal

I have advance purchase 2 (Two) movie tickets dated for 15.08.2018 but amount deducted of rs. 560/- till now no booking ticket confirmation received from your end. Sms confirmation provided by bank - thank you for using state bank internet banking. Reference no. For cinepolis india private l transaction of rs. 560.0 from a/c ending 1981 on 14-aug-18 at 13:18 is igaedszid0. Lake mall-cinepolis india
Email - [protected]@gmail.com mobile no. [protected]
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Sep 23, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2018
Cinepolis India Customer Care's response
Dear Bilas Parui,

We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.

Regards,
Team Cinépolis
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