[Resolved] Cinepolis India — amount debited from my axis bank debit card but i did not received ticket confirmation. | |||
I have booked the tickets for "hichki", for 12.05 show cinepolis, patna 3 tickets for seat no. P-5, 6&7 on 08.04.18, through my axis bank debit card via cinepolis android app. My axis bank debit card is debited for rs 705.00. But i did not received the ticket confirmation. I lost the money. Please refund the money. Axis bank seq no.[protected]. I have already submitted this complaint to [protected]@cinepolis.com... Was this information helpful? | |||
May 24, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Cinepolis India Customer Care's response Dear Customer (pdarshi365), We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards Team Cinépolis | |||
 2 Comments | |||
Comments
I am still waiting for my refund. Today is 24th day.
Cinepolis India Customer Care's response, Apr 30, 2018
Verified Support
Dear Customer (pdarshi365),
We understand that it is taking longer than usual. However, we would like to assure you that we are closely working on your concern and will share an update with you very shortly.
Regards,
Team Cinépolis
We understand that it is taking longer than usual. However, we would like to assure you that we are closely working on your concern and will share an update with you very shortly.
Regards,
Team Cinépolis
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We completely understand your concern. Please be assured that our team will be in touch with you in a short while. We will make sure you receive a satisfactory resolution to your concern.
Regards,
Team Cinépolis