[Resolved] Cinepolis India — amount debited from paytm but ticket not booked | |||
Hello Team, I tried booking a ticket for a movie at one your theater, the amount has got deducted, but the ticket did not get booked. I have been following up with your support team since April 7th, they are yet to resolve the issue. Movie: Peter Rabbit Cinema: Cinepolis, Royal Meenakshi Mall, Bangalore Seats: L16, L17, L18 Show: 5:15PM Payment mode: Paytm Paytm txn id: [protected] Was this information helpful? | |||
Jul 18, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jun 17, 2018 Cinepolis India Customer Care's response Dear Mukund Bhargav, Sorry for the inconvenience. Kindly share your contact details, Email ID at [protected]@cinepolis.com with your ticket number (32905) in the subject line so that our team can assist you. Regards Team Cinépolis | |||
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+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
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When we came back we saw our car was trashed like anything from behind
And the mall manager didn’t showed up
Please do let me know so as the loss which is been done the person can be identified.
Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number ( 33223) in the subject line so that our team can assist you.
Regards
Team Cinépolis