[Resolved] Cinepolis India — amount deducted but ticket not yet received

rajatrichy06

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700043

Dear sir
I have attached the transaction reference which i received from cinepolis and sbi online banking for booked 05 tickets of the movie of 2.0 tamil on today 01.12.18 at 1915hrs.. Kindly please send the tickets as soon as possible for further proceedings.. Thanks in advance..

Thank you for using state bank internet banking. Reference no. For cinepolis india private l transaction of rs. 1475.0 from a/c ending 0469 on 01-dec-18 at 08:25 is igaewgzsk1.

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Jan 11, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2018

Cinepolis India Customer Care's response Hi Raja (rajatrichy06),

Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (54694) in the subject line so that our team can assist you.

Regards,
Team Cinépolis