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Cinepolis India Complaints & Reviews

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Last updated Apr 8, 2024
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3rd Floor, Plot No. 58, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122003

Cinepolis India reviews & complaints page 11

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H
Harsha Bandela
from Mumbai, Maharashtra
Jan 4, 2023
Jan 4, 2023
This thread was updated on Jan 4, 2023
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Surveillance

Are there any CCTV'S installed inside the Cinepolis theatre Bengaluru ( nexus santhinikethan).. please give me reply as soon as possible. Thank you...
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Harsha Bandela
from Mumbai, Maharashtra
Jan 3, 2023
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CCTV'S inside Cinepolis theatre Bangalore

Are there any CCTV's inside Cinepolis movie theatre Bangalore, India... please give me reply as soon as possible...
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H
Harsha Bandela
from Mumbai, Maharashtra
Jan 3, 2023
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Are there any CCTV'S installed inside the theatre if we miss something in the theatre something

Are there any CCTV'S installed inside the movie theatre (Cinepolis). Please give me reply as soon as possible...
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Hrishu raj
from Fatwa, Bihar
Jan 2, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Payment done and still not receive booking confirmation for my Avatar movie

Address:Patna patliputra

Actually I booked Avatar ticket for date 3 Jan 2023 12.50 show and also made a payment and still not receive any confirmation code from Cinepolis...
+1 photos
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SwapnilRastogi
from New Delhi, Delhi
Jan 2, 2023
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Cinepolis online ticket booking

No shows for Tuesday(3 Jan 2023) are showing in online booking of Cinepolis, Unity One mall, Rohini.Is this cina open on Tuesday or not?...
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A
Abhishek829284
from Patna, Bihar
Jan 1, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Here is too hot..! Please turn on Ac!

Address:Patna cinepolis bihar, Patna, Bihar

Plzzz turn on ac to maintain temperature of the theatre…! In patna cinepolis bihar screen 4...
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IYAPPA UDAIYAR
from Thāne, Maharashtra
Dec 31, 2022
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They asked for extra money for movie Ticket

Address:Vivana Mall, Thane

Today i went to watch Avatar 2 movie in viviana mall in thane.. I have already checked the ticket price was 340 and 320rs but in counter they charged me 400rs... Not even given proper ticket and not expecting the card or UPI payment... They said we take only cash no other payment mode... Even i didn't get the ticket the counter guy took my mobile and turn on the camera the clicked a snap of his laptop screen and told this is enough sir you...
+2 photos
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A
ansamy2006
Dec 30, 2022
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Cinepolis India Movie Ticket Cancellation

Address:Chennai

Hi Team,

Can you please my reserved ticket

below are the details

Move name : Sembi

Show Time : 10:20

Screen : Audi 5

Seat No : D1

Booking ID : CP[protected]

Location : Chennai - Thoraipakkam

Thanks
Antony
[protected]...
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N
Nikky Rani
Dec 30, 2022
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Not getting refund

Address:Rz7/6b, street no 5/8 main Sagarpur

I booked avatar tickets on 16 December. Tickets didn't get confirmed and amount deducted bt after 15 days i didn't get refund...
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C
chegupraveen
Dec 26, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Refund of Dhamaka Movie Tickets

Address:Bangalore

Hi Team,

By mistake I booked the movie tickets for this movie.Assuming the theatre is in Binnypet.

After that I realized it was on Bannerghatta road.

I request you to please refund my amount.

Booking ID WJGKZDC
Dhamaka (Telugu) (U/A)
09:50am | Tue, 27 Dec, 2022
Cinepolis: SJR (Central Mall) Arekere, Bannergatta(AUDI 6)
Bengaluru, Bengaluru
PREMIUM...
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S
SreeeChennai
from Chennai, Tamil Nadu
Dec 25, 2022
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Not Giving any Value of Customer Time

Hi Team,

I'm writing this from chennai. We have one Cinepolis in BSR Mall Chennai.

In this Cinepolis any movie start its actual time. For example if show time is 10:40PM movie starts around 10:50 or 11PM

Time is most precious one in every one.
So pls be serious Luxe, Pvr all are start movie its actual time.

Hope you ppl take it seriously.

Sreekanth
[protected]...
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Robinjit singh
from Patti, Punjab
Dec 25, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Pop corn child

Address:Amritsar

Very poor quality pop corn and old pop corn
24/12/2022 first show morning 10 Am...
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A
ashu243624
Dec 22, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Lost keys at seat

Thane Viviana Cinepolice IMAX

21 dec 10.55 pm show aud 2 IMAX

Seat N20 and N21

forgot keys in cupholder of seat

please call me on [protected]...
+1 photos
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B
Dec 20, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Amount got deducted from my account but got no confirmation from Cinepolis

I paid tickets for Avatar 2 on Monday 19th December for 21 December for 4 people for a 6:30 show at Orion east, an amount was deducted from my account but got no confirmation from Cinepolis, please refund my amount...
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I booked tickets for Avatar 2 for 21 dec for 4 people evening show(6:30) on 19 dec, the amount was deducted from my account but i didn't get any confirmation from Cinepolis please refund my amount...
+1 photos
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T
Teja170196
from Hyderabad, Telangana
Dec 18, 2022
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Food is not allowed

Address:Sudha Theatre Rd, Rajpal Nagar, Lal Darwaza, Hyderabad, Telangana 500065

Outside food was not allowed, said it was prohibited...
+1 photos
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Syedza
from Lucknow, Uttar Pradesh
Dec 17, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehavior and cheating of staff

Hi sir
this is to i form you about horrific experience i had with my family today, went to watch avatar 3d way of water and due to technical issue movie was interrupted several times during play when we objected we were asked to wait and movie will be resumed soon, but after wait of 25 mins it resumed, then as part of compe sation we were told by manaher mr sharma that we will be given complimentary tickets which one staff came and...
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Address:Ambala city galaxy mall

I went to buy a ticket from offline counter
Ambala city Galaxy mall
And they said meal is compulsory then I buyed it then they gave me a meal ticket I attached the meal ticket below...
+1 photos
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Sanyam jain455
from Delhi, Delhi
Dec 13, 2022
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Misbehaviour of manager

Movie- drishyam2
Show time- 10:00 pm
Date-12 december
Location- cross river mall delhi

Manager was misbehaving with the 15 year child regarding the small issue. The staff has given us the wrong order of popcorn. The manager starts misbehaving with us and he called the police in theater. We come there to enjoy with our family not for this. I have also recorded the video of the manager. Kindly take the...
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Sanyam jain455
from Delhi, Delhi
Dec 13, 2022
Dec 29, 2022
This thread was updated on Dec 29, 2022
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Misbehaving of manager of cinepolis cross river mall delhi

Address:Cross river mall delhi

Manager was misbehaving with the 15 year child regarding the order . His name is nikhil and he also called the police regarding the small issue. We can't able to watch the movie because of him. I also have recorded the video of his behaviour. Kindly take the strict action regarding this. We all come with family to enjoy the movie. Not for this...
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