Cinepolis India Complaints & Reviews

I booked online 2 tickets just now i paid by cinepolis app through scan code payment hase been made thorigh G pay to the CCAVENUES but no further ticket link has been shared to me...

I had booked 2 tickets on 1/10/2021 for the 2:50pm, Oct 2 show, the money of rupees 390 has been debited twice but I have not recieved the money or the booking confirmation I am really worried because the customer care for Cinepolis is not good....

Is there any night vision or cc tv cameras inside a movie theatre in Cinepolis Visakhapatnam...can you please confirm??...

Hello,
I have booked a ticket on Friday for Sunday show. Paid for 1 ticket but haven't got confirmation yet on ticket or m-ticket. Even my money got debited from my account. Please look into it.

Movie name - shang- chi and legend of ten rings
Movie date and time - 19 Sep, 11:45 am
Theatre location - Cinepolis CCPL Mall Malkajgiri...

I had booked a ticket on 6th Sept 2021.the amount was deducted but no ticket got booked....

Hello sir/madam
I am Dinesh living in Hyderabad as I have came to know that there is a strict rule of not taking any parking charges at cinema theatre and shopping malls . Sudha cinepolis near Lal darwaza they were charging 20 rs for two wheelers so kindly take some action on them
Thankyou...

Yesterday I booked two ticket for Janak Cinepolis. The amount is deducted but I didn't received any tickets. I did the payment through Mobikwik; only I have invoice generated through Mobikwik....

I had booked two tickets for fast and furious 9 4dx in english through bookmyshow app for 11/09/2021 in cinepolis dlf avenue saket, i was informed on the same day that the movie was cancelled by the theatre due to some technical issues but no confirmation regarding refund is received and no one is receiving call.
My booking id is WSZSR6H...

I booked a ticket from cinepolis but my no message I got it regarding the ticket. I even doesn't know whether that ticket is booked or not. But my amount is deducted.
I did the payment through Mobikwik. Only I have the order id related to that, which is attached....

I have transfered money for my ticket like i have done UPI payment to the cashier then he said i have to pay it once again though the previous payment my done he said the money i tansfered to the bank will be refunded to me in 72 hours ann its be 4 days I haven’t got my money...

I book a ticket but the transaction time is up but my money was in progress and money debited but ticket not confirmed I need refund my money rs 660 ....

I book my movie ticket from cinepolis mobile app on 19th Aug 2021
from UPI

Amount was deducted from my account
but not received any tickets

please process my refund
My UPI ID : [protected]@okaxis
Amount : 280 Rs
transaction date: 19 Aug 2021
Transaction Time : 1:26 PM...

I tried to book tickets on cinepolis website on 24th of August. I paid them using upi. My money was deducted from my account but they showed me an error in payment. I didn’t received any confirmation regarding tickets. I submitted complaint on there app and also sent them a mail. It has been 4 days but no has replied yet....

Hello Team,

Can you please confirm if a CCTV camera has been installed inside the theatre?

Theatre Location - Cinépolis : Grand Mall, Muzaffarpur...

Yesterday I went to watch Conjuring 3 in 4DX at Cinepolis Saket, Delhi. everything thing about 4DX was out of Sync, every reaction took 15 seconds more to take place. it was the worst experience of watching a cinema. I talked to the staff, but no one helped or bothered to tell me what was going on. i demand my money back....

Hey Hai This is vicky from Coimbatore and I went to cinepolis today they are costing more than 200 for coke then how a middle class people can buy the bevarages? Also if we need to buy a pop corn with coke then it costing more than 400
Kindly call [protected] for more details...

I'm writing a complaint regarding cinepolis arekere at Bangalore central mall, bangalore.The movie jathi ratnalu must have subtitles it's a rule from the Central board of film certification, as the cinepolis arekere doesn't have subtitles shown.Please take necessary action so that I can watch the movie with subtitles...

We are watching Naandi movie in Cinepolis, Orion East Mall, Bangalore. Please enable DTS/Dolby DTS . It's like we are watching in TV...

I couldn't take more photos, I have photos toilet ... ridiculous .But at sink and commode very badly maintained... In photos it is not clear.

Location : urban oasis mall, Akshay park Hubli karnataka...

My money deducted on 16th Jan 2020 but refund is not credited. Tickets are also not booked. Fraud application...