Cinepolis India Complaints & Reviews

I bought a friends combo worth Rs 375 as the bulletin board suggested. Consisted if 2 large coke and a popcorn.

we ended up paying 475.

they said with 15% tax.

tax is hardly 57 Rs? i ve pics of the board and bill.

what nonsense and the service ppl here are of no help. they said we also dont know.

Person who attended me was Afroz Shaikh.

Timr :4:24...

We have planned to watch Badri ki Dulhaniya today @cinepolis Patna in Audi 2. We have booked 8 seats R1-2 & Q1-6.
Our showtime was 6:05pm. We reached there by time and occupied our seats ... After waiting for an hour almost we came to know that the movie has been cancelled and Cinepolis team is refunding our ticket amount. We have spent Rs.2276 (entertainment tax inclusive) for 8 seats but got only Rs.2000 for the same.
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I have been charged twice for Ghazi attack in kochi vip for the 10.30 show. I had booked it online in the morning but did not receive a ticket. I told them at the counter and they said they have not received any payment. So they made me take the ticket again. When i contacted my bank they said the earlier payment was successful. I have been charged rs 270.18 in the morning and again Rs 240 over the counter. Kindly refund my first amount....

I have booked a ticket at cenipolis in funrepublic mall in coimbatore.

I have booked 2 tickets for singam 3 movie for 7pm show for
[protected]. at
1.15pm. the ceat numbers are D1 and D2. i made a payment through
netbanking and
my balance gets reduced for ticket booking, my tickets are not booked as
per your
website. Kindly check and state me as soon as possible. This could me verybr...

Last night i visit cinepolicy eta mall, bangalore, to watch a movie, i was really disappointed the way the management treated me, especially the food department, i ordered chicken momo's which turned out to be very bad, to which i asked the supervisor regarding the same and his response was 'this is how it comes' with a rude attitude and there was no manager in the floor, and the floor manager never town out even thought there were lot of...

I and my mother (age 75) had gone for a movie Jollly LLB at Cinepolis Viviana mall Audi (4) for the 10:00am show.
I was shocked to see that the lights were not switched on in the movie hall when people were entering to watch the movie. My seating was in M row and I had a tough time taking my mother up stairs in the dark.
When interval happened again the lights were not switched on in the movie hall and people were going and...

Hi Team,

I have booked ticket on 16th Feb with my paytm wallet, payment deducted but transection failed then again I used my ICICI debit card to book the ticket & got confirmation mail (see trail mail).

Below the paytm transection details.

You have made a payment of Rs. 207.18 at Cinepolis India Private L for Order Id 44374. Contact paytm.com/care for any issues.

Below the ICICI...

Hi

Below tickets(attached) I have booked on Last Friday from bookmyshow and the Show was to be on Sunday.
Without any prior information the show was cancelled and there is no mail or message confirmation from Cinepolis or even from bookmyshow.

When we reached the show Cinepolis issued us tickets for the same show, they also not aware that the show is cancelled, we went to the Auditorium but any screening...

I booked 2 ticket for picture jolly llb 2 at fun cinema Lucknow at 17.00 show time. The amount deducted from my account but SMS or ticket booking confirmation. please refund my amount or contact me at my mobile [protected] .my mail address is [protected]@gmail.com.

Ashok Agrawal
306, ICON apt, behind Patel Dental College,
Raibareily Road, Vrindavan Yozna,
Lucknow...

Hi,

I have made payment thrice of about 3600.. And all the 3 times, the amount got deducted but i dint get the ticket confirmation.

Now what should i do.. Also there is no contact number to call up... I dont know what kind of sick company this is...

I want my money back or i'll file a police complaint...

Why cant they put customer care number on their website for people to call...

Online tickets for 18th feb 2017 for 4.10 show at cinepolis seasons mall magarpatta pune .we have book two tickets make the payment all the payment done and Rs 394 deducted from our bank but same has been cancel from cinepolis and we have not receive any refund of the same.we try calling at your customer care no also but no one is answering the call.Further the person incharge of cineplois at seasons mall behaved badly with us.We want the...

I have booked movie ticket of Dangal dated 26/12/2016 through IDBI Net banking. Transaction failed but Rs. 187.12 deducted from my account. IDBI Bank said amount is at billers end.
So that I have mailed to Paytm and paytm mailed me about your site which is as follows
We would like to inform you that, as confirmed by the merchant your transaction under order was successful from our end. We would request you to kindly contact...

Hi Team,

I have booked ticket on 28 Jan with my paytm wallet, payment deducted but transection failed then again I used my HDFC credit card to book the ticket & got confirmation mail (see trail mail).

Below the paytm transection details.

You have made a payment of Rs. 801.54 at Cinepolis India Private L for Order Id 42667. Contact paytm.com/care for any issues.

Below the HDFC transection...

Hi, I have booked the tickets from cinepolis official website on 4th Feburary 2017 17:44, payment was done by the PAYTM Amount Rs. 317.18(Order Id : 43256) was deducted from Paytm wallet but on the screen I got the error. I took the photo of that error and attaching with this mail. I raised a complaint to Paytm, but I got a reply from Paytm that no error was there from Paytm side. Error is from cinepolis website. Kindly sort this issue and...

Hi, I have booked the tickets from cinepolis official website on 24th January 00.23, payment was done by the PAYTM Amount Rs. 607 was deducted from Paytm wallet but on the screen i got the error. I took the photo of that error and attaching with this mail. I raised a complaint to Paytm, but i got a reply from Paytm that no error was there from Paytm side. Error is from cinepolis website. Kindly sort this issue and Refund my money which was...

Hi
I buy tickets for me, my neice and my mom to watch the Raees movie yesterday.
I, my niece and my MOM watched 8:10pm show at cinepolis ludhiana.

We Paid RS 1210 for 3 VIP seats and were surprised to find that they were dirty and top of all not working.
Two seats were not working and when we ask for a refund the staff refused to do that and rudely ask us to leave if we don't like the seats.
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Cinepolis india — refund of my tickets amount
Booked on date: 25-jan-2017

I have tried booking the tickets, but money has been deducted, ticket not been issued.

My transaction details are mentioned below.
Location: cinepolis mbdmall, ludhiana
Customer name:neha phaliwal
Movie name: kaabil
Booking date:25-jan-2017
Show date & time:27-jan-2017 11:15 am
No of tickets:...

Hi
I am Neha Phaliwal and I always go to Cinepolis ludhiana in MDB mall for movies.
Mostly we buy tickets online.
Yesterday I purchased 3 VIP tickets approx. rs1440 for the Raees movie at 8:20 pm.
The money from my HDFC account had been deducted but the tickets were not booked.
I went to the Cinema and showed them the transaction as well but the supervisiors were so rude that they just walk away saying they...

Cinepolis India — Refund of my tickets amount
Booked on date: 26-Jan-2017
I have tried booking the tickets, But money has been deducted, ticket not been issued.

My Transaction details are mentioned below.
Location: CInepolis Lake Mall, Kolkata
CUSTOMER NAME:Balvinder Singh
MOVIE NAME: Kaabil
BOOKING DATE:26-Jan-2017
SHOW DATE & TIME:27-Jan-2017 9:15 am
NO OF TICKETS:...

I have booked movie ticket from Cinepolisindia.com two times. I have made payment through Paytmwallet but the ticket was not booked.

I have sent email to Cinepolis team and they replied back asking few details to check further with Paytm team. After providing the details to Paytm team, confirmed that payment is success from their end.
Till the confirmation from paytm, Cinepolis responded to my emails.
After...