Cinepolis India Complaints & Reviews

Hey Plzz I am requesting u to change my tickets dates or cancel it [protected] it’s my number Plzz contact me...

Dear sir,
Myovie time is 12:06, and they don't allow me in cinema hall,

Thanks & Regards
Rahul PAL
[protected]...

I've been to the Cinepolis Bhubaneswar branch a ton of times and SO MANY of your screens are so DIRTY. It affects the movie watching experience so much, Its extremely Distracting.

Please please Ensure the screens are either cleaned or replaced. The least a customer expects after paying all that money for a movie is for the theatre to have a clean and clear screen,

Please ensure this is done IMMEDIATELY.
br...

Hi Cinepolis Team,

I have lost my bracelet on 3rd May, 2023 at cinepolis, Visakhapatnam. Kindly assist....

Watched movie in Cinepolis, Nexus Shanthiniketan. Half of the speakers were off and they turned off AC in between the movie. Such a bad picture quality and we have to pay around 400 per person for such a bad service....

We watched ponniyin selvan movie in Cinepolis Nexus Shanthiniketan, Bangalore. Half of the speakers were off, bad picture quality and they turned off AC in between. Moreover they increase the charges on holiday. A ticket costs around 430 per person. This is what they provide for paying this much for a ticket....

I'm here at esplanade mall gurgaon basai chowk, 2 guys here are smoking cigarettes during the show. Your security system are wrost i ever seen...

Is there a cctv or night vision or other cameras inside the cinema hall without telling us...

Recently I had an issue where I had to deal with the management in saying that a small kid was allowed in for a 18+ horror movie and all they had to say was that I was lying about it. They couldn’t understand English nor could they reply back in English. I don’t understand how a company can hire people who aren’t even able to converse in basic English....

I have come to Cinepolis at Nexus Esplanade Mall, Bhubaneswar to watch Suzume.

Firstly, the movie's quality is very bad, it seems like it is downloaded from somewhere. It was stopped in between for interval very unprofessionally.

Secondly, after the interval, as the movie resumed, it wasn't continued from where it stopped. Instead, it was continued from a little earlier. After 5 minutes, ads were rolled again...

One of the security guard taken money from at Cinepolis world trade park jaipur and don't given ticket to me contact no of guard is[protected]...

Hi sir/madam, with respect to my privacy i want to know if there is camera present inside pjp cinepolis bistupur jamshedpur.and if its present why people are not informed regarding this....

We have asked for nachos and popcorn they have given the stuff but haven't given invoice when we had asked for invoice the person at counter started arguing ki covid onwards we don't give bill and when he have asked for his name they told complaint karne se hamara kuch nahi hoga
It was Sunday around 6 pm date 09th April 2023
We had asked for refund they told kuch nahi denge...

Last night on 8 April i went to watch a night movie show (the movie name was The Pope's Exorcist) at cinepolis kolkata, Acropolis mall (Rajdanga main road). I faced tremendous misbehaviour from the staffs there. My movie was on Auditorium 3 at 11.00 pm. At the entrance the security misbehaved with me claiming that the movie was an adult movie, judging on my appearance whereas I'm an adult. Again I faced the same behavior at the entrance of...

I was watching Bholaa 3D in a Dolby Atmos show ...date:09/04/23... Cinepolis Fun republic screen 1 ...10.15 am show... While I was enjoying the show i suddenly realised the sound volume and the quality was not the same as of the privious shows I've watched in Atmos and of the same movie as well ... After the show when we talked to the staff, at first they mentioned that the sound was not tweaked and then they admitted that the previous show...

Would you please help me finding my TITAN watch with BROWN straps which was probably left in the seats around I1, I2 of AUDI 3 in CINEPOLIS ESPLANADE. It was 05:05 PM IST show of GUMRAAH, on Friday 07 April 2023.
If found please contact me on my [protected]@gmail.com
Or contact no-[protected]...

I had a very bad experience with Cinepolis BSR Chennai. I watched the VIDUTHALAI 7th april 06:55pm show at CP BSR Chennai. The important seen was trimmed. After I finished the move, I asked Mr. Imran Kahne Duty manager, who was on the night regarding this he what is given explanation i was shocked, he ask me to talk Consern producer and distributor regarding this, did you hire them to give answers like this? and VIDUTHALAI team thay are not...

I tried booking 2 tickets for movie Dashara for v3s mall laxmi nagar, 2 times. First with credit card second time with UPI. Both time payment got deducted but ticket not booked. I want my refund as soon as possible....

I booked 2 tickets through the Cinepolis app, my money was deducted but didn't receive my ticket through SMS or mail nor its showing in the booking history of the app. Please help ASAP....

Sir we 3 family members went to watch movie at Cinepolis Nexus Amritsar to watch movie nigah marde aaye ve at 15 05 pm. Online ticket price in the morning was shown RS 170 per ticket but at the cash counter cash clerk demanded rs 210 per ticket price which is very very sad. I pledge now not to watch any movie at Cinepolis Nexus in future....