Cinepolis India Complaints & Reviews

Ticket checker male worker and Executive Piyush at Cinepolis Janak Cinema, Janakpuri are purely unprofessional, misbehaving element who pick and choose while checking fir movie ticket. People without movie ticket are entering the Screen for watching movie but they allow them and when asked why you are allowing they simply say by mistake it happens but asked for ticket for my little son and even misbehaving is this way to deal with your customers....

Please help me...

Heard that cinepolis malkajgiri have night vision/cctv cameras installed in the theater.

If it is true, then why customers are not informed about it while booking tickets....

Does Cinepolis BSR mall have camers inside the theatres ? Please clarify....

Bought 8 tickets about a week ago
Still no refund. Amount was 2380....

I had booked tickets of 8 which costed 2380 and they have not been refunded yet. It has been over a week or more. Please get me the designated eefund...

Dear Patron, Thank you for choosing Cinepolis.
Click yourbill.me/518qlelfu0ph to view your e-Ticket.

- Cinepolis...

Had gone for a movie at Cinepolis Season’s Mall Pune. During the interval, ordered a large salted popcorn and samosa. The total order amount was ₹430 and they did not provide a bill for it. A notice was provided that if the bill is not given, they’ll give the order for free. When i asked them for the free order, they denied it saying their machine was broken. They then took my seat number and told me that if they do not give the bill...

Hello
As I went to buy tickets for my movie on 3rd March 2023 10:05 am Pathaan ( CINEPOLIS AASHIMA BHOPAL ), the respective individual asked us to buy the snacks which were compulsory which seems to be unpleasant. As I didn't intend to create a scene so i paid and bought the tickets plus snacks but I didn't feel it was fair enough with any moviegoers.
I hope you will look into this matter thoroughly and kindly reply with a...

I tried booking tickets from cinepolis website on 2nd feb 2023, they debited the amount and it's been over 3 weeks i haven't received the refund.
Initially they emailed me saying that the refund has been initiated and will be received to me within 7 days and and it's 1st march 2023 now and i haven't received any response from them about it neither the amount...

3d eye glasses to much used and scratches need to update your used glasses not again use...

Today at show of 4:25, me and my friend got Cinepolis Bhopal to watch
Ant-Man and the Wasp: Quantumania in 3d Hindi and the person who was in ticket counter was saying that to get ticket you need to buy there food
if you not buy then they will cancel your ticket and per ticket you need to buy food we were 2 people so we need to buy 2 food item...

I booked the ticket for tamil movie Vaathi at Cinepolis Esplanade bhubaneswar, odisha. Date i booked is 17th February 2023, show timming -3 pm. No. Of tickets booked 1.
My ticket no. Is Executive E 4.
It clearly mentioned that Tamil movie Vaathi is available with english subtitles, but after booking the ticket i found there is no subtitles.
I need some serious action to be taken against the company....

I had booked tickets for a movie called Antman and the Wasp Quantumania in Cinepolis Lake mall through Cinepolis app, payment was done and money was debited but don't receive ticket confirmation nor its showing in my tickets section....

Dear Sir/Madam,

I am writing to express my dissatisfaction with the sudden change in movie ticket prices. I recently purchased a movie ticket for 300 Rs, only to find out that the price has now been reduced to 220rs I feel that this change in pricing is unfair and unjust to customers who have already paid a higher amount. Consequently, I purchased a ticket for 300 rupees that is now only worth 220 rupees, costing me more money.br...

Dear Sir/Madam,

I am writing to express my dissatisfaction with the sudden change in movie ticket prices. I recently purchased a movie ticket for 300 rs, only to find out that the price has now been reduced to 220rs. I feel that this change in pricing is unfair and unjust to customers who have already paid a higher amount.

It is frustrating to know that I have paid more than I should have for a ticket that is...

Hi i was booking tickets for from Cinepolis app, my money got deducted from paytm but tickets didn't get booked, please refund my money as soon as possible....

As i booked the movie tickets from box office cinepolis VR Mall Nagpur 1:10pm show
PATHAN movie on date 15/02/2023
Screen 6 | 2 seats | VIP J 4-5
Invoice number 460413
The seats is not working properly and the behaviour is not good of the staff name Jitender.
He says I can’t do anything in this go nd do what you want to do
So please give me a quick rply on this...

Payment was debited - confirmation screen was displayed

Txn ID was[protected]. This was done on Sunday 12th of Feb 2023, for a show today....

I went to Cinepolis (Lake Mall) Kolkata with my family on February 8, 2023 to watch the Projapoti film 7:20 pm show.

The person at the booking counter first presented me with the QR scanner which I scanned to make a payment of Rs. 640 through Google Pay for 4 seats. As the payment was taking time probably due to the server or network delay, the executive asked me to pay via any other mode. I then chose to pay via credit card...