[Resolved] Cinepolis India — deduction of money without delivery of movie tickets | |||||
I had attempted to book 3 tickets of 'Antman and the Wasp' last evening using the Cinepolis app ( One Awash Centre, Lucknow 3:40pm show for Sunday 15th July 2018). Money got deducted immediately but tickets did not get reflected under My tickets or my mail [protected]@gmail.com. Ref no.[protected]. I tried to register a complaint in the 'Contact Is section of the app but not sure if it has been registered. Pls refund my money. Was this information helpful? | |||||
Aug 16, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jul 16, 2018 Cinepolis India Customer Care's response Dear Prerna Agarwal, Sorry for the inconvenience. Kindly share the following information at [protected]@cinepolis.com with your ticket number (36389) in the subject line so that our team can assist you Contact number. Mode of Payment: Date of Transaction: Regards, Team Cinepolis | |||||
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Booking Details:
Movie: Sanju
Date: 8th July 2018 7:50pm