[Resolved] Cinepolis India — disallowing entry for online ticket | |||
I had been to watch stree 3:05pm show in jamshedpur cinepolis. I had done online booking through book my show. Some how my internet net connection was not working i could not show the barcode for scanning at the entry gate. I had the booking i'd which i was showing at the ticket counter and requested them to allow entry. Their was a lady there who instead of supporting was laughing. After asking to the other ticket counter person who took me to a senior manager i was allowed entry after half an hour. Really unhappy with such behaviour and support. Was this information helpful? | |||
Nov 5, 2018 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Oct 05, 2018 Cinepolis India Customer Care's response Dear Deepak, Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com with your ticket number (46993) in the subject line so that our team can assist you. Regards, Team Cinépolis | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1269
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
We understand your concern. Please allow us a bit of time, and we'll get back to you at the earliest.
Regards,
Team Cinépolis