[Resolved]  Cinepolis India — double price

Address:Amritsar, Punjab, 143001
Website:Cinepolis

If we book online ticket charges per person are rs.100 on any movie full day but your staff forcibly charge double amount saying refreshment slip is compulsory for everyone. We didn't like this compulsion at all as in earlier years it was customer's choice to avail the offer or not. Kindly ask your staff to co-operate with customers and not force them to take the coupons
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Apr 29, 2018
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Mar 21, 2018
Cinepolis India Customer Care's response
Dear Customer (VR Kaur),

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at [protected]@cinepolis.com with your ticket number (22447) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Mar 28, 2018
manan kasabwala's response
Though this koisk, the staff of Cinépolis was completly unresponsive.. Never use paytm as a medium for buying tickets through paytm. Still not got any refund ..
Verified Support
Mar 29, 2018
Cinepolis India Customer Care's response
Dear Customer (VR Kaur),

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.
Complaint comments 

Comments

Today, I booked my ticket through paytm wallet for RAID 4:45pm. Three seats Q9, Q10, Q11. I not got confirmation though transaction was succesfull. Finally, I bhought another tickets.

Cinepolis India Customer Care's response, Mar 30, 2018
Verified Support
Dear Manan Kasabwala,

Sorry for the inconvenience. Kindly share your contact details, Email ID along with Cinema address at support@cinepolis.com with your ticket number (23664) in the subject line so that our team can assist you.

Regards
Team Cinépolis
Cinepolis India Customer Care's response, Apr 9, 2018
Verified Support
Dear Manan Kasabwala,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards
Team Cinépolis.

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