[Resolved] Cinepolis India — extra charge for buying tickets | |||
Today i visited with my friend at cinepolis grand venice gr. Noida, i want to purchase two tickets of movie so they told me that this particular tickets are available with combo only which i really dont want to buy they charged me extra amount along with my tickets. Please do needful to me asap. Regards Dinesh kumar Mob - [protected] [protected]@gmail.com Was this information helpful? | |||
Feb 9, 2020 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support Jan 06, 2020 Cinepolis India Customer Care's response Dear Dinesh, We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon. Regards, Team Cinépolis Verified Support Jan 08, 2020 Cinepolis India Customer Care's response Dear Dinesh, Please be assured that our team is already working on your concern. Request you to allow us some time, you will be contacted shortly in this regard. Regards, Team Cinépolis Verified Support Jan 09, 2020 Cinepolis India Customer Care's response Dear Dinesh, We hope our team got in touch with you and shared all the requisite information. Moreover, your feedback is valuable and has been passed on to the concerned team. Regards, Team Cinépolis | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
1269
Pending
120
Resolved
658
+91 99 5885 5033
3rd Floor, Plot No. 58, Sector 44, Gurgaon, Haryana, India - 122003
View all Cinepolis India contact information
POS 524254XXXXXX2580
rs:570
TickegCCA
rEFnUM:911839
Sorry for the inconvenience. Kindly share the following information at support@cinepolis.com with your ticket number (96997) in the subject line so that our team can assist you.
Contact number:
Email ID:
Date of Transaction:
Regards,
Team Cinépolis
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinépolis