Cinepolis India — I did not received the ticket and the amount get deducted

Gaurav3107

from Bengaluru, Karnataka

Address:	560078
Website:	www.cinepolisindia.com/now-playing/bengaluru/cinepolis-royal-meenakshi-mall-bengaluru

Hi team,

My name is gaurav dwivedi i have booked (On 20th dec2016) 4 tickets for cinepolis bangalore meenalshi mall for sunday 2:30 pm show 25th december 2016 for daangal. The amount got deducted but i have not received ticket or any email from cinepolis.

I have selected the download ticket option but the ticket didnt got generated on the website or to my email.. Though the amount got deducted. I have dropped an email to their customer care but no one replied.
Pleas help

[protected]@gmail.com

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Cinepolis India customer support has been notified about the posted complaint.